PROCESS FOR CONCERNS
When issues arise, we strive to resolve issues with the individuals closest to the situation. We encourage parents and staff members to form partnerships out of mutual respect and partner together to create learning environments were all students thrive. In Bangor Township, we believe that the best solutions are developed collaboratively by the people most familiar with the issue.
Individual Board of Education members of the board of as whole will not entertain or consider communications or complaints from teachers, parents, patrons or employees until they have first been referred to the superintendent. The board will only get involved when a satisfactory resolution cannot be reached when going through the communication channels. At that point, evidence will need to be submitted by the superintendent to show the communications that have taken place during the resolution of the complaint.
PROCEDURE FOR CONCERNS
Complaints or concerns may be introduced at any level, but for the most adequate response, issues introduced at a level higher than the source of the concern will be redirected to the most appropriate level. If not satisfactorily resolved, and the complainant wishes to pursue the issue, the following steps for resolution will be followed:
Step 1: Review the issue with the staff member involved. If not satisfactorily resolved, advance to Step 2.
Step 2: Review the issue with immediate supervisor of staff member. If not satisfactorily resolved, advance to Step 3.
Step 3: Review the issue with the appropriate director or the assistant superintendent of schools. If not satisfactorily resolved, advance to Step 4.
Step 4: Review the issue with the superintendent. If not satisfactorily resolved, advance to Step 5.
Step 5: Contact the board of education in WRITTEN form addressed to the Bangor Township School District, 3359 E. Midland Road, Bay City, MI 48706. If Steps 1-4 have been followed, the superintendent shall advise the board of unresolved complaints or concerns along with appropriate background information. The complainant will have access to the services of an advocate/ mediator upon request directed to the director of community relations and marketing.
Tips for Parents |
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Work with Administrators |
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Communicate through the Process |
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